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I took a ride to AUS airport today. Today I had my worst ride ever in my life. Super shuttle sucks. The driver was so rude from the beginning , she is a racist , and was behaving differently with imigrants banged the door scolding customers on everything responding...
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#986331
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1/3/17 I was supposed to be picked up at 3:25 am and taken to DFW airport, they did not show up until 4:15. This was the earliest shuttle they would allow me to book. When I called them, they apologized for running late, but Josh told me that there were no other stops...
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#986238
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On the 12/14/16, I booked for a shuttle to take me to Fort Laudedel airport on the follwing mornig 12/15/16. They promised to pick me up at 3am. I waited from 2:45am till 4:00 am. No one showed up. When I called, the dispatch told me the driver said he came and I did...
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3.0
#977722
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Short Review on October 18, 2016

SuperShuttle
#938999
My van came 50 minutes late... I'm so pissed off
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Supershuttle Vehicle Driver Review

SuperShuttle
#908066
Super Shuttle driver completely ripped me off! Failed to mention only $7 per additional passenger, not another $17. Plan on contacting company AGAIN for a refund. DISGRACEFUL
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Short Review on April 30, 2016

SuperShuttle
#839194
3.3
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I am going from 90 Ellwood street to jfk on June 4,2016 at 2:20 pm my phone number is 646-406-5875. My united mileage number is AF969057. I AM FLYING ON AMERICAN AIRLINES. ROBERT GILMAN. please credit the mileage
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SuperShuttle Airport Shuttle Service Review

SuperShuttle
#812751
1.0
Details
Take to long to leave airport just keep tryong to pic up more passengers. Drivers should be answering questions that airport infomation need to answer
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Supershuttle 237 was blocking the 600 block of Hamilton Avenue in Palo Alto, California, 6:45pm Nov. 2nd, 2016. This is a very busy road. Traffic was well backed up past Middlefield Road. The shuttle was double parked. I find this behavior to be very rude and...
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Anonymous
Anonymous

Did you call your mom as well? You and those like are why this country is so screwed up. Suck it up cupcake.

I didn't like
  • Poor driver
#948137
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Will never use super shuttle again. Pre booked thinking it would be faster. After picking up luggage stood in a line of people purchasing tickets. Why? Because the lady was by herself for one and was supposed to be announcing if you had pre purchased you could come to...
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1.0
#935427
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My name is I. Joy. I made a reservation to be picked up by Super Shuttle from Pavilion Point in Houston, TX on Friday, September 16th, 2016 by 2.50pm to Terminal D of the International airport. The driver was on time, but I was surprised when he told me that I had to...
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Anonymous
Anonymous

Their web page is very consistent about oversize luggage, it follows the airlines requirements.

#920671
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Super Shuttle has always kept me waiting to the point of panic in fear of missing a flight or adding up to two hours to get me home. Yesterday was the last straw. I waited at the airport for the van for 90 minutes. Was on hold having to endure 10 minutes of commercials...
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1.9
#901466
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On May 25 I was waiting for SuperShuttle to pick me up so that I could go to the airport. They never showed up and I had to rush around and find somebody to take me to the airport. When I returned from my trip I asked for a refund and all I got was a letter saying...
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I didn't like
  • No response to email
#864438
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I have never seen a meaner and more rude shuttle driver than Supershuttle's driver Samuel Kincaid in Atlanta. Besides his slamming of the doors and throwing of the luggage, he kept asking me (someone on his first day in that area) whether he should take the right or...
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1.0
#854431
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I used SuperShuttle to get to Dulles Airport in February. My family lives approximately 20 miles from the airport, so I scheduled a pickup for 7pm for a 10pm flight. The driver picked me up on time, which was the only positive part of the entire experience. He was rude...
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1.0
I didn't like
  • No response to email
  • Dangerous driver
  • Poor customer service
#827011
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