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Do not use Super Shuttle. I can't believe the business practices. I scheduled a ride for early March. Of course they charged my card the day I booked. But as of March 1 they stopped serving our area. They said a different service would accept my reservation but I...
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2.9
I liked
  • When they served my area
I didn't like
  • When they stopped serving but would not refund money
#1027836
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I had a reservation for Super Shuttle to pick me up at 3.00am. I received the text Super shuttle was outside, I went outside my house and the van was no where to be found. I called dispatch who was rude, and was finally able to get her to connect me to the driver, who...
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Anonymous
Matthew

I had exactly the same experience at LAX. I booked the executive service, which meant I wasn't sharing with anyone else. When I got through customs after flying from Sydney, A...

1.0
#986451
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I took a ride to AUS airport today. Today I had my worst ride ever in my life. Super shuttle sucks. The driver was so rude from the beginning , she is a racist , and was behaving differently with imigrants banged the door scolding customers on everything responding...
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#986331
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Supershuttle Vehicle Driver Review

SuperShuttle
#972877
Driver of shuttle appeared incoherent while driving on the road.
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Short Review on October 18, 2016

SuperShuttle
#938999
My van came 50 minutes late... I'm so pissed off
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Supershuttle Vehicle Driver Review

SuperShuttle
#908066
Super Shuttle driver completely ripped me off! Failed to mention only $7 per additional passenger, not another $17. Plan on contacting company AGAIN for a refund. DISGRACEFUL
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Short Review on April 30, 2016

SuperShuttle
#839194
3.3
Details
I am going from 90 Ellwood street to jfk on June 4,2016 at 2:20 pm my phone number is 646-406-5875. My united mileage number is AF969057. I AM FLYING ON AMERICAN AIRLINES. ROBERT GILMAN. please credit the mileage
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1/3/17 I was supposed to be picked up at 3:25 am and taken to DFW airport, they did not show up until 4:15. This was the earliest shuttle they would allow me to book. When I called them, they apologized for running late, but Josh told me that there were no other stops...
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#986238
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On the 12/14/16, I booked for a shuttle to take me to Fort Laudedel airport on the follwing mornig 12/15/16. They promised to pick me up at 3am. I waited from 2:45am till 4:00 am. No one showed up. When I called, the dispatch told me the driver said he came and I did...
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3.0
#977722
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Supershuttle 237 was blocking the 600 block of Hamilton Avenue in Palo Alto, California, 6:45pm Nov. 2nd, 2016. This is a very busy road. Traffic was well backed up past Middlefield Road. The shuttle was double parked. I find this behavior to be very rude and...
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Anonymous
Anonymous

Did you call your mom as well? You and those like are why this country is so screwed up. Suck it up cupcake.

I didn't like
  • Poor driver
#948137
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Will never use super shuttle again. Pre booked thinking it would be faster. After picking up luggage stood in a line of people purchasing tickets. Why? Because the lady was by herself for one and was supposed to be announcing if you had pre purchased you could come to...
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1.0
#935427
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My name is I. Joy. I made a reservation to be picked up by Super Shuttle from Pavilion Point in Houston, TX on Friday, September 16th, 2016 by 2.50pm to Terminal D of the International airport. The driver was on time, but I was surprised when he told me that I had to...
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Anonymous
Anonymous

Their web page is very consistent about oversize luggage, it follows the airlines requirements.

#920671
Reply to reviews
Super Shuttle has always kept me waiting to the point of panic in fear of missing a flight or adding up to two hours to get me home. Yesterday was the last straw. I waited at the airport for the van for 90 minutes. Was on hold having to endure 10 minutes of commercials...
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1.9
#901466
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On May 25 I was waiting for SuperShuttle to pick me up so that I could go to the airport. They never showed up and I had to rush around and find somebody to take me to the airport. When I returned from my trip I asked for a refund and all I got was a letter saying...
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I didn't like
  • No response to email
#864438
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