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Summary of SuperShuttle Customer Service Calls

65 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
02:18 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact SuperShuttle to Ask about:

Return/ Replace:

  • “Return trip”

Staff:

  • “Services are down”

Other:

  • “Reservations”
  • “Driver location unknown”
  • “Driver not here”

About SuperShuttle

Top 5 SuperShuttle Services

Shuttle Service, Vehicle Driver

Top 5 Likes about SuperShuttle

When they served my area

Top 5 Dislikes about SuperShuttle

Poor customer service, Late, No response to email, No explanation, Hate it

Summary

SuperShuttle is an American company. The company was founded in 1983 when the very first SuperShuttle operation was launched in Los Angeles, California. SuperShuttle specializes in shared-ride airport ground transportation. The company provides its services in almost thirty airports in the country. Besides, SuperShuttle operates a number of call centers to process customer reservations, which can be made online as well. At the present time, SuperShuttle is recognized as a premier provider of shared-ride airport transportation service. SuperShuttle partners with such companies as Expedia, Orbitz, Travelocity, Southeast, JetBlue, and many others.

SuperShuttle reviews and complaints

SuperShuttle is ranked 87 out of 475 in Transport category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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