DO NOT USE SUPER SHUTTLE!!I reserved and prepaid $150 for a private van 4 weeks in advance because we were flying into LAX late at night.
I checked in when my flight arrived and they said our van would be there in 10 minutes. 2 hours & 4 phone calls later at 2am we were stranded at LAX 60 miles from home with 2 small children. During this time, 5 empty shuttles would pull up and when we showed them our reservation and told them where we were going, they said oh another van is coming. Finally, the lady on the phone admitted they didn't have a van for us and all she could do was re-imburse us and she hung up.
LAX was deserted at this point and we had to rent a car to get home.Worst service ever!
More Review Details
- Monetary loss:
- Review category
You May Also Like
- "I reserved a flight, within 12 hours, I had to cancel and could not get ahold of anyone. I emailed and got a response telling me I had to call..."
- "Dear United Airline Customer Care, My name is Ning Wu. I have purchased UA tickets of RIC to NKG, Feb. 10, 2016 and NKG to RIC, Feb. 24, 2016. United Conf#..."
- "I am very disappointed in your services. I was SUPPOSE to have a flight out of Clarksburg, WV on July 7th, 2016, however, that did not happen. My flight was..."
- "I started with Hair Club on November 1st 2014 and I was so excited and here it is 7 months later and I am so disappointed I'm unhappy, frustrated..."
- "Back around my birthday, believe it or Not which was on Saturday, February 13, 2016, I tried to send my contractor a payment via Paypal and it would Not go..."
- "Two Bad Experiences Are More Than Enough At Two Different Fatburgers! Can You Believe It! This afternoon being Thursday, July 23, 2015 at approximately 12:50 P.M., I went into the..."
- "PRISTINE, Megan Stotts was fully oriented on required painting 7 rooms w/connecting hallways, Stotts agreed to do the entire job for $3500, with a starting date of 12 November,2016. A..."
- "i had bought a proactiv plus 3 step kit, & since then i have been receiving a ridiculous amount of proactiv + larger kits and tbh i dont remeber signing..."
- "I purchased a new home in May of 2016 from this builder in Indianola Iowa. The home itself was beautiful and they did an overall great job. I did not..."