After canceled and delayed flights I arrived in NYC on a redeye.I booked SS b/c I needed to be at work this morning they put the incorrect hotel location, Westin Time Square instead of Westin on 42nd after I told her several times.
So I Watched the driver drive past my hotel, 1 hour 1/2 later still in SS waiting drop off 4 passengers.
Driver argued with another passenger in French for 15 mins, so I didn't say anything.Guess my morning is shot, and I'm late to work, thanks SS.
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- Reason of review:
- Poor customer service
- Product or service
- Shuttle Service
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