filters
state:
Show
city:
Show
product:
Show
SuperShuttle was supposed to arrive at 12:55 on 6/13/2018, today. I had reserved the trip for my elderly mother to take her to DFW for an international flight. The driver did not knock on my mother's door. She was waiting for him by the door. The driver, Richard...
Read more
1.0
I didn't like
  • Driver richard van413 was too lazy to get out and knock
#1279448
Reply to reviews
Yes they have the lowest rates. But: - 2 hours delay on the trip to Manhattan... and no excuse, no information, nothing. In addition supershuttle cancelled the return trip with just 20' notice. This is just a shame! How do you want to find a car at the very last minute...
Read more
1.0
I didn't like
  • To be treated like sh
#1261434
Reply to reviews
I ordered a shuttle for a guest from Sun City Grand to be picked up for a 12:10 flight 4 days prior to departure(CN 4899123) for Saturday 5/19. The driver arrived @ 10:04 & had 2 other passengers to pick up arriving to airport after 11:05. My cousin had just lost her...
Read more
3.8
I didn't like
  • Late pickup for quest
#1259922
Reply to reviews
Show

SuperShuttle - *** long of a ride!!!

It’s like taking a really expensive bus ride, if you don’t like it then pay $65 usd per trip for airport transfer!
#1229242
Reply to reviews
Please hear my voice!!!!!!!! Due to inclement weather, I was delayed out of Houston two (2) hours. My nine (9) o'clock arrival time was eleven o'clock. Checked in with SS but they stated my pick up was for DFW. This was not true as I have always departed and arrived at...
Read more
#1225960
Reply to reviews
Super Shuttle did not pick me up and my wife at Ontario Airport had to take Uber to get home waiting for them to reply on a refund that I should get but they have not yet replied
Read more
Anonymous
rtk

If you would like to file a complaint with Ontario Airport Management about Supershuttle, here is the link. Airport management might insist that Supershuttle reimburse you for...

#1225437
Reply to reviews
Show

SuperShuttle - Jive talking

Two hours I waited for a shuttle to Burbank. Just another 20 minutes 4× What a joke! Not very reliable. Don't count on these clowns. Bring your lunch. You'll be waiting a while!
#1222139
Reply to reviews
My shuttle was supposed to pick me up at 8:00pm. By 8:30pm, still hadn't heard anything and ended up taking an uber, almost missing my flight. There was no number I could call to check on the status of the shuttle and when I looked on the app it said no driver had been...
Read more
#1184078
Reply to reviews

I reserved and prepaid for SuperShuttle transportation from LaGuardia to Manhattan. I used the App and notified them when I landed. The App automatically told me it would be up to an hour (they did not mention that when I booked). After an hour I found a number to call...
Read more
1.0
#1158279
Reply to reviews
I reserved a shuttle from Ontario CA. to Corona CA. they were to pick up my wife & son at 11:50 PM and they never showed up to 1:00 AM when they called the cab. other customers waiting for same shuttle also, when I tried to talk to a manager next day, no luck as...
Read more
Anonymous
Anonymous

If you would like to file a complaint with Ontario Airport Management about Supershuttle, here is the link. Airport management might insist that Supershuttle reimburse you fo...

#1153153
Reply to reviews