SuperShuttle was supposed to arrive at 12:55 on 6/13/2018, today. I had reserved the trip for my elderly mother to take her to DFW for an international flight. The driver did not knock on my mother's door. She was waiting for him by the door. The driver, Richard...Read more
I didn't like
- Driver richard van413 was too lazy to get out and knock
Yes they have the lowest rates. But: - 2 hours delay on the trip to Manhattan... and no excuse, no information, nothing. In addition supershuttle cancelled the return trip with just 20' notice. This is just a shame! How do you want to find a car at the very last minute...Read more
I didn't like
- To be treated like sh
I ordered a shuttle for a guest from Sun City Grand to be picked up for a 12:10 flight 4 days prior to departure(CN 4899123) for Saturday 5/19. The driver arrived @ 10:04 & had 2 other passengers to pick up arriving to airport after 11:05. My cousin had just lost her...Read more
I didn't like
- Late pickup for quest
SuperShuttle - *** long of a ride!!!
It’s like taking a really expensive bus ride, if you don’t like it then pay $65 usd per trip for airport transfer!
Please hear my voice!!!!!!!! Due to inclement weather, I was delayed out of Houston two (2) hours. My nine (9) o'clock arrival time was eleven o'clock. Checked in with SS but they stated my pick up was for DFW. This was not true as I have always departed and arrived at...Read more
Super Shuttle did not pick me up and my wife at Ontario Airport had to take Uber to get home waiting for them to reply on a refund that I should get but they have not yet repliedRead more
SuperShuttle - Jive talking
Two hours I waited for a shuttle to Burbank. Just another 20 minutes 4× What a joke! Not very reliable. Don't count on these clowns. Bring your lunch. You'll be waiting a while!
My shuttle was supposed to pick me up at 8:00pm. By 8:30pm, still hadn't heard anything and ended up taking an uber, almost missing my flight. There was no number I could call to check on the status of the shuttle and when I looked on the app it said no driver had been...Read more
I reserved and prepaid for SuperShuttle transportation from LaGuardia to Manhattan. I used the App and notified them when I landed. The App automatically told me it would be up to an hour (they did not mention that when I booked). After an hour I found a number to call...Read more
I reserved a shuttle from Ontario CA. to Corona CA. they were to pick up my wife & son at 11:50 PM and they never showed up to 1:00 AM when they called the cab. other customers waiting for same shuttle also, when I tried to talk to a manager next day, no luck as...Read more
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