filters
state:
Show
city:
Show
category:
Show
product:
Show
Never, ever take Super Shuttle from LAX. When I went to LA the night Steve passed away, I had set up a shuttle from the airport to Silver Lake. When I got to the shuttle stop, the agent told me I was going to Venice but that shuttle had left. I argued with him that I...
Read more
#824544
Reply to reviews
We have been using Super Shuttle for over six years now (e.g: Phoenix, London-Gatwick, Paris CDG, Los Angeles, San Francisco, Frankfurt and Madrid). Never once has a driver been late, we have always either had a phone call or text the day prior to our travel reminding...
Read more
#758251
Reply to reviews
Despite having a reservation, despite waiting in the lobby an hour early, despite calling confirming my shuttle, I got stood up. They took my $$, no one cared to make it right, and they left me stranded in Houston after I could not catch my flight. Totally inept....
Read more
1.8
#747290
Reply to reviews
SuperShuttle - Simple Review #1457800118
1/1

Other Product Review

SuperShuttle
#808254
Super Shuttle decides to park an ugly advertisement eyesore during a St Patrick's Day Parade in Pittsburgh, PA. Seriously way to smear your corporate *** all over this fun and exciting parade.
Comment
Show

Other Product Review

SuperShuttle
#781177
1.0
Details
One of the worst service! Driver stole my baggage and the company and driver claim to have never loaded the baggage in the van!
Comment
Show
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
Website

Other Product Review

SuperShuttle
#781176
Worst service ever! The driver stole my baggage and the company and driver claims to have never loaded the bags in the van!! Fraud and scam company! They need to be jailed!
Comment
Show

SuperShuttle Airport Shuttle Service Review

SuperShuttle
#773973
1.0
Details
Picked us up at airport we live 1.3 miles but he took is 8 miles out and 8 miles back to drop off someone else first. Tampa #74. At 8:00 pm
Comment
Show
Customer service
I booked a shuttle from my accommodation to LAX in July this year. I was ready and outside a few minutes before the arrival time having been texted the number of my van. After waiting 20 minutes past when it was due I received a call saying that Super Shuttle could not...
Read more
1.0
I didn't like
  • No response to email
  • Poor customer service
  • Late
#737326
Reply to reviews
I booked a shared ride for my young daughter from Amsterdam to the airport on the 28th September. I booked it through the Mozio website and received a confirmation from Supershuttle. I also paid in advance and included the tip. They were supposed to pick her up at...
Read more
Anonymous
Liz

SAME JUST HAPPENED! My young daughter is in amsterdam flying home alone today and the shuttle pulled a no show. NO customer service available to track the van or anything!!!!!...

1.0
I didn't like
  • No response to email
  • No show
  • No explanation
#733511
Reply to reviews
I have booked with SuperShuttle four times in the last four months and every single time I have been disappointed. I have no problem getting picked up on time and dropped off at the Denver airport but when I get into Denver there is always eight hour or two line to...
Read more
Anonymous
Anonymous

CSR reps are 99 percent US native English speaking

1.9
#718399
Reply to reviews
SuperShuttle - Damaged luggage
When the Supershuttle driver picked me up at the Tampa airport he opened the van door and took my golf bag, but when we arrived and he gave me my bag back it had burn holes in it and some of the golf clubs were melted! The driver tried to blame it on the airline which...
Read more
2.8
#713616
Reply to reviews
IVE TAKEN THEM IN DALLAS, LA, MIAMI AND THEY WERE GREAT. IN MANHATTAN THEY ARE TERRIBLE AND NYC SHOULD THE EASIEST CITY TO NAVAGATE? HOWEVER THEY NEVER PICKUP AND STAY IN THE SAME AREA. THEY WILL PICK UP ONE PERSON ON THE EASTSIDE AND THEN GO TO THE WESTSIDE OR...
Read more
#709699
Reply to reviews
I wasted over an hour trying to make a reservation on the Supershuttle website. I am arriving on Amtrak and can take the 5-minute free bus to the BWI airport. The website requires an airline and flight number. So you have to look up such and type it in. The website...
Read more
#705571
Reply to reviews
I am a travel agent and have used both the Super Shuttle shared van rides and the Execucar Service many times in the past. My daughter flew back to San Francisco last night and since she was arriving home late, I booked her a private Execu Car service. When she landed...
Read more
I didn't like
  • Hate it
#692019
Reply to reviews