On the 12/14/16, I booked for a shuttle to take me to Fort Laudedel airport on the follwing mornig 12/15/16. They promised to pick me up at 3am.
I waited from 2:45am till 4:00 am. No one showed up. When I called, the dispatch told me the driver said he came and I did not answer. The driver said he called me several times but I did not anwer.
That was a lie. There was no record on my phone that he called. He did not come to my house nor call me. I paid $34.
I need my money returned.
I use to think that super shuttle is customer friendly but the dispatch was very rud. Thank you.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of supershuttle shuttle service. SuperShuttle needs to read this review and look into the issue (if any) according to poster's claims.