On the 12/14/16, I booked for a shuttle to take me to Fort Laudedel airport on the follwing mornig 12/15/16. They promised to pick me up at 3am.
I waited from 2:45am till 4:00 am. No one showed up. When I called, the dispatch told me the driver said he came and I did not answer. The driver said he called me several times but I did not anwer.
That was a lie. There was no record on my phone that he called. He did not come to my house nor call me. I paid $34.
I need my money returned.
I use to think that super shuttle is customer friendly but the dispatch was very rud. Thank you.
Product or Service Mentioned: Supershuttle Shuttle Service.
Reason of review: Poor customer service.