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3.0
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On the 12/14/16, I booked for a shuttle to take me to Fort Laudedel airport on the follwing mornig 12/15/16. They promised to pick me up at 3am.

I waited from 2:45am till 4:00 am. No one showed up. When I called, the dispatch told me the driver said he came and I did not answer. The driver said he called me several times but I did not anwer.

That was a lie. There was no record on my phone that he called. He did not come to my house nor call me. I paid $34.

I need my money returned.

I use to think that super shuttle is customer friendly but the dispatch was very rud. Thank you.

Product or Service Mentioned: Supershuttle Shuttle Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Dec 21, 2016.
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